From brief to sealed pallet.

Brief

Initial conversation by phone, WhatsApp, or written brief.

Scoping

We confirm scope: co-pack or full production, SKU count, volume, target market.

Recipe

For full production: we develop and lock the recipe over 2-4 weeks. For co-pack: you supply tea + CoA.

Packaging

Envelope + carton design. Compliance review. Print proofs.

Sourcing + QC release

Native Balkan herbs from our land, global tea via brokers. Incoming QC before production.

Production

PT-2.33 line. Bag-weight QC every 30 min. Inline foreign-body detection.

Batch records + retention

Every batch documented. Hold samples retained for two years.

Pallet + documentation

Pallet built to DC spec. Full export pack: CoA, certificate of origin, EU invoice, packing list.

Despatch

Sealed trailer or container despatched under your Incoterm.